Short, practical videos covering every feature — from listing your first harvest to sharing a financial report with a lender.
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Step-by-step walkthrough of signing up, verifying your phone number, and choosing your role as a farmer or buyer.
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How to add your county, farm details, and profile photo so buyers can find and trust you.
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A tour of your farmer and buyer dashboards, and how to switch between views.
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Add a listing with price, quantity, harvest date, and photos. Your produce will be live on the marketplace instantly.
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See exactly how buyer payments are held, when you get notified to dispatch, and when money hits your M-Pesa.
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Use county filters, freshness scores, price range, and Trust Score filters to find exactly what you need.
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How to mark orders as dispatched, track delivery status, and confirm receipt as a buyer.
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Turn your marketplace activity into a professional financial report in seconds — ready to share with lenders.
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How to select a lender from the partner directory, share your report securely, and track your application.
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What goes into your Trust Score, how to read your Improvement Plan, and the fastest ways to raise your score.
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How to interpret your monthly revenue breakdown and use it to plan your next harvest cycle.
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A quick guide to recovering access to your account if you forget your password.
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How to change your M-Pesa-linked phone number safely and re-verify your account.
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What to do if received produce does not match the listing — the 24-hour window, photos, and what to expect.
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Warning signs of fraudulent listings and users, and how to report them to keep the marketplace safe.
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How to add ribafarms.com to your home screen for an app-like experience on Android and iPhone.
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Take a photo of a sick crop, describe the symptoms, and get AI-powered diagnosis and treatment suggestions.
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Our Help Center has written guides for every feature, or you can reach us directly.
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